We at Mac Doctor aren’t computer people. We’re teachers, physicists, lawyers, editors, musicians, actors, and world travelers who apply our expertise in technology, Macs, and Apple gear in diverse disciplines and settings. We don’t want to just solve your tech issues, we want to help solve your life and make you feel good!
With over forty years experience solely using and working with Macs and Apple gear in scientific, educational, publishing, and business arenas, owner Joshua Clapper leads a team that creates life solutions to cure your frustrations. We'll supply clear, simple answers to your questions. We're part therapist, part doctor, part personal assistant, and always part Apple computer expert.
It’s okay if you don’t always understand your Mac or iPhone. Patience and customer service are our greatest virtues. After we resolve your issues, we’ll let you know what we did and how we did it, in easy-to-understand language that helps you feel comfortable and confident. Patience is guaranteed or your money back!
We use the same gear and applications you do. We have real-world experience using Macs, iPads, and iPhones in many professions. Our well-rounded expertise gives us a unique insight into exactly what you use, how you use it, and how to help you use it better.
Philosophy
Creative Troubleshooting
Anyone can solve problems using a manual. However, it takes ingenuity and experience to troubleshoot problems that don’t fit the usual mold. We thrive on the challenge of the unusual.
Mac Doctor doesn’t believe in Band-Aids. We’ll fix your problem and then move to maintain and repair your Mac with a preventive plan.
If we don’t have an immediate solution to your problem, we aren’t afraid to tell you that we don’t know. We’ll tirelessly research the issue until we do find a solution that gets your Mac running smoothly again.
We empower people to master their technology. If we are doing our job, you should feel like you don't need us.
Efficient & Cost Conscious
Mac Doctor understands that many aspects of your life rely upon your Mac, iPhone, iPad, printer, wireless network, and other Apple gear. When something isn’t working, it can be debilitating. You need it to be fixed now, fixed fast, and fixed for a reasonable price!
Mac Doctor keep all these factors in mind. We work as efficiently as possible, make sure you know about how much time we’re spending, and give you an accurate estimate as to how long it might take to resolve your problem.
On-Site & Remote Service
Mac Doctor comes to you. There’s no need to use precious hours of your busy life to lug your iMac, Macbook, or iPad to a shop, only to have to go back and pick it up. Mac Doctor travels to you to keep your life moving efficiently.
We do provide remote-access solutions to help you as well. With your permission, we can share your working on your computer. However, experience has proven that one-on-one in-person instruction or problem solving is almost always more productive, produces better results, and saves you money. The good news is that we have many ways to get help to you and make you feel better.
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