News

Despite the digital age we live in, printing from our Macs can still be a crucial process! Although the printer’s necessity has been diminished as more of our lives become digitized,  every once in a while you’ve got to dust off the printer to print a physical copy in hand!

We receive calls from many of you who don’t necessarily use your printer often, but when you do use it, you need it to work! Sometimes your Mac can drop the connection to your printer if it hasn’t printed in some time. This is especially common with wireless printers, but  even with printers connected via USB cable as well. 

We use a relatively simple troubleshoot to fix an overwhelming majority of these issues—Deleting the affected printer from Printer System Preferences, then re-adding it, refreshes your system’s device memory, and usually connects the printer again. Let’s show you how!

How to delete and re-add your Mac’s printer: 

1. Click the Apple icon in the upper left corner of your screen.
2. Select System Preferences.
3. In System Preferences, select Printers and Scanners. 
4. Select your printer from the left window pane.
5. At the bottom of the list, click the minus sign (-) to delete the printer.
6. Then, click the plus sign (+) to add the printer again.
7. Wait for your coputer to search and select your printer again and click Add.
8. The printer has now been added back into the preferences with updated firmware from Apple. Try printing and see if it works!

If all else fails, we’ll still be able to solve your problem. Just get in touch with us and we’ll make things better.